You may contact us at the following address:
Budget Rent-a-Car Licencee
50, Msida Sea Front
Msida Msd 10
Tel: +356 21233668
Tel: +356 21233669
Fax: +356 21233670
We want you to be happy with your rental but we know that sometimes things go wrong. We take customer service seriously and commit to dealing with complaints fairly and thoroughly.
If you want to complain about a recent car rental please use the contact infomation above.
We are a member of the European Car Rental Conciliation Service (ECRCS). The ECRCS independently reviews disputes with no additional cost to you. If you make a complaint and are unhappy with our response you can ask us to refer your dispute to the ECRCS.
Leaseurope also provide an 'Overview of rental terms and conditions' document, as well as a 'Guide to Renting' document, both can be found below:
Guide To Renting
Overview of rental terms and conditions